RETURNS

WE ACCEPT RETURNS ON ORDER(S) WITHIN 7 BUSINESS DAYS UPON RECEIPT OF YOUR ITEM(S). ITEM(S) MUST BE RETURNED UNUSED, UNWORN, AND IN THEIR ORIGINAL CONDITION. THEY MUST BE PACKAGED SAFELY AND SECURELY.

CUSTOMERS WILL BE CHARGED A $6 SHIPPING FEE + 3% RESTOCKING FEE, TO BE DEDUCTED FROM THEIR REFUND. TO SCHEDULE A RETURN, KINDLY SEND US AN EMAIL AT SHOP@ENDEAREST.COM AND INCLUDE YOUR ORDER NUMBER. WE'LL REPLY WITH THE RETURN INSTRUCTIONS.

PLEASE BE ADVISED THAT CUSTOM AND PERSONALIZED ITEM(S) MADE IN THE CHARM BUILDER ARE FINAL SALE AND NOT ELIGIBLE FOR RETURNS.BECAUSE THESE PIECES ARE MADE TO ORDER BASED ON YOUR UNIQUE DESIGN AND CHARM SELECTIONS, THEY CANNOT BE RESOLD OR RESTOCKED — SO ALL SALES ON CHARM BUILDER ITEM(S) ARE FINAL.

REFUNDS

RETURNED ITEM(S) ARE RECEIVED AND INSPECTED, WE WILL PROCESS YOUR REFUND. PLEASE ALLOW 3 TO 5 BUSINESS DAYS FOR THIS PROCESS.

PLEASE NOTE THAT IT MAY TAKE ADDITIONAL TIME FOR YOUR BANK OR CREDIT CARD PROVIDER TO POST THE REFUND TO YOUR ACCOUNT.

IF YOU HAVEN'T SEEN THE REFUND REFLECTED IN YOUR ACCOUNT AFTER THIS TIMEFRAME, PLEASE SEND US AN EMAIL AT SHOP@ENDEAREST.COM, AND WE'LL ASSIST YOU.

PLEASE BE ADVISED THAT ORIGINAL SHIPPING COSTS ARE NON-REFUNDABLE.